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DR. JEKYLL AND MR. HOSTILE Some years ago, a Wall Street firm brought me in to consult on a project to attract and retain junior analysts and associates. After two months of research I submitted a report with twenty-six data-driven recommendations. In the middle of my presentation to the leadership team, one of the members interrupted and asked, “Why don’t we just pay them more?” I told him money alone probably wouldn’t make a difference. Many studies across a range of industries have shown that once people are earning enough to meet their basic needs, paying them more doesn’t stop them from leaving bad jobs and bad bosses. The executive started arguing with me: “That’s not what I’ve found in my experience.” I fired back in prosecutor mode: “Yes, that’s why I brought you randomized, controlled experiments with longitudinal data: to learn rigorously from many people’s experiences, not idiosyncratically from yours.” The executive pushed back, insisting that his company was different, so I rattled off some basic statistics from his own employees. In surveys and interviews, a grand total of zero had even mentioned compensation. They were already well paid (read: overpaid), and if that could have solved the problem, it already would have.* But the executive still refused to budge. Finally I became so exasperated that I did something out of character. I shot back, “I’ve never seen a group of smart people act so dumb.” In the hierarchy of disagreement created by computer scientist Paul Graham, the highest form of argument is refuting the central point, and the lowest is name-calling. In a matter of seconds I’d devolved from logic bully to playground bully. If I could do that session over, I’d start with common ground and fewer data points. Instead of attacking their beliefs with my research, I’d ask them what would open their minds to my data. کانال خلاصه کتاب (https://t.me/luminous_bookclub) کانال موزیک (https://t.me/luminous_music) کانال مکالمات روزمره (https://t.me/foroughpapi) #think_day76 📱 پیج اینستاگرام: Luminous__english 📚هایلایت قسمت 76 کتاب Think Again ✅ Consult on a project: To give expert advice on a specific task or plan, مشاوره دادن روی یک پروژه ✅ Attract and retain: To bring people in and keep them long-term, جذب و حفظ کردن ✅ Junior analysts / associates: Entry-level professional employees, تحلیلگران / کارمندان تازهکار ✅ Data-driven recommendations: Suggestions based on data and evidence, توصیههای مبتنی بر داده ✅ Submit a report: To officially present a written document, ارائه / تحویل گزارش ✅ Leadership team: Top managers who make key decisions, تیم مدیریتی ارشد ✅ Interrupt: To stop someone while they are speaking, وسط حرف کسی پریدن ✅ Make a difference: To have a meaningful effect, تأثیر واقعی گذاشتن ✅ Basic needs: Essential requirements for living (food, housing, etc.), نیازهای اولیه ✅ Across a range of industries: In many different fields of work, در طیف گستردهای از صنایع ✅ Bad jobs and bad bosses: Poor working conditions and managers, شغلهای بد و رئیسهای بد ✅ Argue with someone: To disagree strongly and verbally, بحث کردن با کسی ✅ In my experience: Based on personal observation, از نظر تجربهی شخصی من ✅ Fire back: To reply quickly and angrily, با تندی جواب دادن ✅ Randomized, controlled experiments: Scientific studies designed to avoid bias, آزمایشهای کنترلشده و تصادفی ✅ Longitudinal data: Data collected over a long period of time, دادههای طولی (در بازه زمانی بلند) ✅ Learn rigorously: To learn in a strict, scientific way, یادگیری دقیق و علمی ✅ Idiosyncratically: Based on individual, personal perspective, بهصورت شخصی و سلیقهای ✅ Push back: To resist or challenge an idea, مقاومت کردن / پس زدن ✅ Rattle off: To say something quickly from memory, پشتسرهم و سریع گفتن ✅ Grand total of zero: Absolutely none, دقیقاً صفر ✅ Compensation: Pay and benefits received for work, حقوق و مزایا ✅ Refuse to budge: To refuse to change one’s position, کوتاه نیامدن ✅ Exasperated: Extremely frustrated or annoyed, کلافه و درمانده ✅ Out of character: Not typical of one’s usual behavior, خارج از شخصیت همیشگی ✅ Name-calling: Insulting someone instead of arguing logically, توهین لفظی ✅ Devolve into: To become worse or more primitive, تنزل پیدا کردن به ✅ Common ground: Shared beliefs or agreement, نقطهی مشترک ✅ Open their minds: Become willing to consider new ideas, ذهنشان را باز کردن
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